Your Data StaysOn Your Device
ScaleScan works on-device by default and requires no account. Your information only leaves the app when you choose a setting that sends it — following industry-accepted best practices and global privacy regulations.
Last updated: July 22, 2026
Our Privacy Principles
A few simple commitments guide everything ScaleScan does with your data.
ScaleScan processes your data on your device. Nothing leaves the app or your device unless you actively choose a setting that sends it elsewhere.
ScaleScan does not require and does not use an account. There is no sign-up, no login, and no profile — you can simply open the app and start using it.
Any data that leaves your device is the result of a choice you make. Sharing and syncing features are opt-in and clearly labeled, and you can turn them off at any time.
We never sell your personal data. We are transparent about what the app does with your information, and we tell you when anything changes.
What Data ScaleScan Handles
In normal use this data stays on your device. It only leaves when you enable a setting that sends it.
Scan Content (Stays on Your Device)
The content and results you generate while scanning are stored locally on your device by default. This data is not transmitted off your device unless you enable a setting — such as sync, backup, or sharing — that does so.
App Settings & Preferences
Your in-app preferences are saved locally so the app behaves the way you expect. These settings remain on your device unless you explicitly enable a feature that stores or syncs them elsewhere.
Device & Technical Data
Device model, operating system version, and app version may be used locally to keep the app running correctly. Diagnostic or crash information is only sent off the device if you opt in to sharing it.
Optional Media Permissions
Camera and photo library access are requested only when you actively use a scanning feature, and are used solely to perform the scan you initiate. Access is never enabled silently in the background.
1. On-Device by Default
ScaleScan is designed to work on your device. By default, the data you create and the processing the app performs stay on your device and within the app. ScaleScan only sends data off the device or out of the app if you choose settings that do that — for example, if you enable syncing, backup, sharing, or optional diagnostics.
This means you remain in control. Unless you turn on a feature that transmits data, your information is not uploaded to us or to any third party.
2. No Account Required or Used
ScaleScan does not require you to create an account, and it does not use one. There is no registration, no username or password, and no user profile associated with the app.
Because there is no account, we do not collect account credentials, and there is no server-side identity linked to your use of the app.
3. Information the App Handles
ScaleScan is built around data minimization. The categories of data the app handles are summarized above. In normal use, this information is stored and processed locally on your device.
We do not require you to provide sensitive personal information (such as health, financial, or biometric identifiers) to use the core functionality of ScaleScan, and the app does not collect such information unless a specific feature clearly requests it and you consent.
4. How Information Is Used
Information handled by ScaleScan is used to provide the features you request, to keep the app running reliably, and to perform the scans and tasks you initiate. When processing happens on your device, that information is not visible to us.
If you choose to enable a feature that sends data off the device, that data is used only to deliver the feature you turned on — such as syncing your content across devices, backing it up, sharing it, or helping us diagnose crashes. We do not use your personal data for automated decision-making that produces legal or similarly significant effects, and we do not sell your personal data.
5. How Your Data Is Protected
Data stored on your device is protected by your device's own security controls, including its operating system protections and any passcode or biometric lock you use.
When you enable a feature that transmits data, that data is encrypted in transit using TLS and, where stored by a service provider, encrypted at rest using strong, modern encryption standards. While no method of transmission or storage is ever completely secure, we apply industry-accepted safeguards to protect any data that does leave your device.
6. Data Sharing & Third Parties
Because ScaleScan works on-device by default, we do not share your content with third parties in normal use. Sharing only occurs when you enable an optional feature that involves a service provider — such as cloud backup, sync, or crash reporting.
Where such providers are used, they are bound by contractual obligations to protect your data and to use it only for the services they perform on our behalf. We may disclose information only if required to do so by law, to comply with a valid legal process, or to protect the rights, property, or safety of our users or the public.
7. Data Retention
Data stored locally on your device remains until you delete it within the app or remove the app. You are in control of local data at all times.
For any data you have chosen to send off the device, we retain it only as long as necessary to provide the feature you enabled and to meet our legal obligations, after which it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have rights under regulations such as the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the New Zealand Privacy Act 2020. These may include the right to access, correct, delete, or export your data.
For data held on your device, you can exercise these rights directly by managing or deleting it within the app. For any data you have chosen to sync or share off the device, contact us using the details below and we will respond within the timeframe required by applicable law. We will never discriminate against you for exercising your privacy rights.
9. Children's Privacy
ScaleScan is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children. If you believe a child has provided personal information through an optional sharing feature, please contact us and we will promptly delete it.
10. International Data Transfers
When ScaleScan operates on-device, your data does not cross borders. If you enable a feature that transmits data, that information may be processed or stored in countries other than your own. Where we transfer data across borders, we rely on appropriate safeguards — such as standard contractual clauses — to ensure it receives a consistent and adequate level of protection.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the date at the top of this page and, where appropriate, provide a more prominent notice within the app.
We encourage you to review this policy periodically to stay informed about how ScaleScan protects your information.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this policy or how ScaleScan handles your data, we're here to help.
privacy@cloudmasters.co.nz